Monday, October 12, 2009
Press 2 for Spanish
Ahhh, the Spanish option. It has been for me, a great way to keep my listening and speaking skills sharp. Although I speak Spanish at home, that is not very challenging-just your usual "How are you feeling today?" and "What's for dinner?" type of conversation. From time to time when I need to speak with a customer service representative, I choose the Spanish option to see how I fare with the rapid-fire speech and having to think on my feet as I describe a technical problem to my satellite provider or the phone company. But the other day, I found an even better reason to pick the Spanish option. I needed service through my home warranty company and as is so common these days, I knew I would have to go through a couple of minutes of electronic hoops. But I didn't have the patience at the moment so I decided to press 2 for Spanish and Voila! I was put straight through to a human! That is probably the best advantage to being bilingual. Who knew that such a human activity, language, was what could defeat a machine, this time.